Support & Care plan
Car needs to be checked regularly and so does your website. Our support and care plan package would help your business run seamlessly just like a bottle of engine oil for cars.
SILVER
- Update header banner and site images (once a month/ 2 rounds of revision)
-
Update contents/products
(once a month/ 2 rounds of revision) - Find and fix errors
- Check for broken links and fix them
- Delete spam comments
- Backups
- 24/7 support
GOLD
- Update header banner and site images (twice a month/ 2 rounds of revision)
-
Update contents/products
(twice a month/ 2 rounds of revision) - Upgrade software plugin/theme
- Website page speed monitoring
- Social Media Management
- Website security monitoring
- Check and fix broken links
- Optimize database
- Delete spam comments
- Backups
- 24/7 support
PLATINUM
- Update header banner and site images
- Update contents/products
- Upgrade software plugin/theme
- Website page speed monitoring
- Website hosting (upto 50GB)
- Social Media Management
- High performance security monitoring
- Optimize database
- Check and fix broken links
- Bug and compatibility repair
- Monthly Maintenance Report
- Monthly Marketing Consulting Call/Advice
- Backups
- Priority Support
- And more support
Frequently asked questions
Upgrading WordPress to the latest version is important not to miss new features and to ensure that your site’s security is strong.
When you have new posts, images, or products we’ll take the time to update and format them.
A monthly link scan will be performed to ensure visitors and search engines can access all pages.
Checking up on your website speed and loading time is important as they help to increase the user experience, resulting in more traffic and sales.
We host your website at no additional cost to you.
We continually monitor your site for any unwanted attempts to access (& potentially damage) your site.
Every month you’ll receive a detailed report of all the work that was done for your site. If something urgent arises, we let you know immediately.
Errors can occur on different devices and browsers. We make sure those errors are taken care of so you don’t lose sales.